Introduction to Computer Systems - The Desktop, Settings and Control Panel, Personalization, Files and Folders, User Accounts, Desktop Applications, Store Apps and Windows Store, Internet Access, Sounds, Photos and Videos, Sharing Files, Backup and Restore, Additional Useful Apps
Word 2016 - Formatting, Paragraph Formatting, Managing Lists, Tables, Styles, Controlling Page Appearance, Sectioning, Graphics, Envelopes and Labels, Mail Merges, Page Setup Options, Indexing and Table of Contents, Review and Printing etc.
Excel 2016 – Basic - Excel 2016: Introduction, Creating Workbooks, Saving Workbooks, Navigating Workbooks, Page Setup & Print Options, Working with Rows, Columns and Cells, Moving Data, Formulas & Functions, Working with Sheets , etc.
Excel 2016 –Advanced - Functions, Date and Time Functions, Text Functions, Logical Functions, Lookup Functions, Financial Functions, Statistical Functions, Connecting to External Data, Tables, Pivot Tables, Data Analysis, Graphs and Charts.
PowerPoint 2016 - PowerPoint 2016: Introduction, Overview, Getting Started, Text and Bullet Editing Options, Adding Graphics, Working with objects, Editing pictures, Working with SmartArt, Working with Tables, Working with Charts, Unlocking the Power of Masters etc.
Outlook 2016 - Outlook 2016: Introduction, Setting Up Outlook, Sending and Receiving Mail, Searching Mail, Organizing and Managing Mail, Creating and Sending Mail, Working with People, Working with the Calendar, Tasks and Notes, The Backstage Options.
CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2) - Introduction to the World of IT, Connectivity, On the Motherboard, Introduction to Configuration, Disassembly and Power, Memory, Storage Devices, Multimedia Devices, Printers, Mobile Devices, Computer Design and Troubleshooting Review, Internet Connectivity, Virtualization, and Cloud Technologies, Networking, Introduction to Operating Systems, Introduction to Scripting, Advanced Windows, macOS and Linux Operating Systems, Computer and Network Security, Operational Procedures.
CompTIA N+ (N10-007) - Introduction to Networks, The Open Systems Interconnection Specifications, Networking Topologies, Connectors, and Wiring Standards, The Current Ethernet Specifications, Networking Devices, Introduction to the Internet Protocol, IP Addressing, IP Subnetting, Troubleshooting IP, and Introduction to NAT, Introduction to IP Routing, Routing Protocols, Switching and Virtual LANs, Wireless Networking, Authentication and Access Control, Network Threats and Mitigation, Physical Security and Risk, Wide Area Networks, Troubleshooting Tools, Software and Hardware Tools, Network Troubleshooting, Management, Monitoring, and Optimization.